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Frequently Asked Questions

Choose your Library format, find free resources, and understand what is available now.

Start with the Free Resources

I'm new here. Where should I start?

Start with the free tools if you have a task in mind, such as preparing for a C&P exam or organizing your next step. If you are unsure where to begin, Start Here helps you find educational resources for your situation. You do not need to buy anything to get started.

Find your starting point
What can I use right now without buying anything?

Free tools, the starter checklist, and free field guides at /free are available now. Books and workbooks are coming soon.

Explore Free Tools
Do I need an account, email address, or credit card to use the free tools?

No. The free interactive tools and standalone starter checklist do not require an account, email address, or credit card. The free guides at /free download in one click, with no email or account. Books and workbooks are separate upcoming products.

Get the free claim starter checklist
Can I save or print my tool results?

The interactive claim tools let you download results to your own device or use the print option. New tool results are not saved to a FWD Assist HQ account or emailed to you. Keep any downloaded files somewhere private, especially if you entered personal information.

Read how your information is handled

Books, Field Guides & Workbooks

What is the difference between a book, a field guide, and a workbook?

A book explains a broader subject in depth. A field guide focuses on one task, such as gathering evidence or preparing for a C&P exam. A workbook gives you worksheets to complete yourself. None is a claim-filing service.

See the books
How do I find a guide for the step I'm working on?

The free page lists every field guide and tool, and each book's toolkit page points to the guides that go with it. Every guide downloads in one click.

Browse the free guides
Do I need to buy anything to get a book's free guide?

No. Every free guide and tool at fwdassisthq.com/free downloads in one click. No email, no account.

Open the free guides

Availability & Optional Updates

Can I buy the books, field guides, or kits now?

Not yet. Purchases are not open. Free tools, the starter checklist, and every free guide at /free are available now. Paid PDF books will be available on this website alongside Amazon editions. Workbooks are coming soon.

Read about planned book editions
Will I need a subscription, and how will purchases be delivered?

The planned books and digital editions are one-time purchases, not subscriptions. No subscription or introductory offer is active. The available edition, file format, delivery details, and applicable refund terms will be shown before a product becomes available to purchase.

How can I hear when the Library releases?

Use the optional Get VA Updates link at the bottom of any page, or the sign-up box on the free guides page. It sends no welcome email or drip. The Updates page also lists what is ready and what is next.

See what's ready and what's next
Do I need to give an email address to use the free guides?

No. The free guides and tools need no signup. The email sign-up box is optional and unlocks nothing. Messages sent through the contact form go only to the site owner and do not add you to any list.

Education, Representation & Help

Will FWD Assist HQ file my claim or represent me?

No. FWD Assist HQ provides education and tools for your own preparation. We do not file claims, represent veterans before the VA, or take a share of anyone's back pay. Our materials are not individual legal, medical, or financial advice, and they do not guarantee an outcome.

Learn who can charge for VA claim help
Can I use these resources if I already work with a VSO?

Yes. Use them to learn the terminology, organize your questions, and prepare for conversations with your representative. You do not need to buy a book to get help from an accredited Veterans Service Officer. Our resources support your understanding; they do not replace accredited assistance.

Who is behind FWD Assist HQ, and is it part of the VA?

FWD Assist HQ is the educational website behind J. Erickson's books and guides for veterans and their families. The author is not affiliated with the Department of Veterans Affairs. Nothing on this website is endorsed by the VA.

About the author and FWD Assist HQ
Where can I find corrections or report a broken link?

Visit Book Corrections and Updates for published corrections and companion-resource updates. Use the contact form to report a broken link, download issue, or possible error. Include the page address and a brief description, but do not send medical records, claim documents, or other sensitive personal information. Contact is for website and resource questions, not individual claim advice.

Read Book Corrections and Updates

Still Have Questions?

For website questions, download problems, or possible corrections, use the contact form. For educational tools you can use now, start with Free Tools.